tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0071666576
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," try using the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using the same active number again. If your account number has changed, send your updated KYC details to the customer support via email to facilitate the transfer process. This will help resolve the issue and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated features without any problems. Once updated, you can easily play the app as normal.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, taking a significant reduction from 30 minutes. However, some users may experience delays with payments, which can cause them to wait up to 24 hours. This delay is an exception to the usual efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn directly. Any winnings earned from playing games using the bonus amount can be withdrawn. This separate account treatment helps to distinguish bonus funds from actual deposits.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to your settings and review your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If issues persist, you can seek assistance from their care centre.
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