tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0080293635
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your phone. This will securely authenticate you without needing a password or email login. You can now easily access the app using this mobile number verification method.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send", you can try waiting for a bit longer. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please submit your correct KYC (Know Your Customer) details to our customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. After reinstalling, you should be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming, and bonus amounts cannot be withdrawn. This means you can only access the money you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted your KYC details in this app, which includes saving your Aadhaar card, UPI information, and all relevant bank details. This is a necessary step to move forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, delays can occur with payments, requiring users to wait up to 24 hours in some cases. This variation in processing time may impact the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned while playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any updates on your withdrawal request. If the problem persists, rest assured that the funds will be credited to your wallet account within 24 hours. If the issue still doesn't resolve, you can reach out to their customer care centre for assistance.
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