tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5569636416
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP received to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still encounter issues, click on "send OTP" and wait for the confirmation message. If you don't receive the OTP within the given time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If you've changed your number, send your updated KYC (Know Your Customer) details to the customer support team via email to transfer your account. This will facilitate a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. After uninstalling, download the latest version of the app from the app store. Once updated, you should be able to log in and play the newly updated app without any issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Withdrawals are only allowed for earnings from gaming, and bonus amounts cannot be withdrawn. Users can withdraw the money they've earned from gaming activities once they meet the minimum withdrawal threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI, and bank account information. Having all these details up-to-date will enable a smoother and more secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur even with the app's generally efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned while playing games with the bonus amount. Any winnings from bonus play can be withdrawn, but the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to verify your withdrawal request status. If the withdrawal is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At tenexch, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist with any questions or issues you may encounter. From resolving technical difficulties to providing guidance on our games and promotions, our team is committed to ensuring your experience is seamless and enjoyable. In addition to our exceptional support, we invite you to join our vibrant community and take advantage of our generous welcome bonuses, regular promotions, and loyalty programs designed to maximize your gaming experience. Our community is a hub of excitement and entertainment, where players can connect with each other, share tips and strategies, and participate in special events and tournaments. At tenexch, we understand that our players are our greatest asset, and we strive to create a fun and engaging environment that exceeds your expectations. Whether you're a seasoned gamer or new to online casinos, our team is dedicated to helping you navigate our platform and find the games and promotions that suit your style.
At tenexch, we recognize that trust is paramount, which is why we have implemented cutting-edge security measures and adhere to rigorous regulatory standards to ensure a safe and fair gaming environment. Our top priority is to provide a secure platform for our players to enjoy their online gaming experience. We take the confidentiality and integrity of our players' personal and financial information extremely seriously, using advanced encryption technologies and secure servers to protect against unauthorized access. We also undergo regular audits and testing to ensure that our games are fair and random, and that the outcomes are unpredictable. Our systems are designed to detect and prevent any suspicious activity, and our team of experts is always on hand to investigate and resolve any issues that may arise. At tenexch, we believe that our commitment to security and integrity sets us apart from other online casinos. We are dedicated to providing a trustworthy and enjoyable experience for all our players, and we are confident that you will find our platform to be a safe and reliable choice. Join us today and discover why tenexch is the go-to destination for online casino enthusiasts worldwide.