tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6510736125
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, you'll need to check your internet connection and ensure you have a strong signal. If the OTP doesn't arrive within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details via email to the customer support system for assistance with the account transfer. This will help facilitate the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After installing the updated app, you should be able to log in and start playing. This should resolve any compatibility problems and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for gaming earnings, not bonus amounts. Users cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are submitted through the app, including saving your Aadhar card, UPI, and bank account information. This is a mandatory requirement for registration. Please verify and update your details accordingly.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, some users may experience delays in payment processing, which can take up to 24 hours to resolve. This discrepancy affects the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn. These winnings are separate from the bonus funds themselves.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can seek assistance from their customer care centre.
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