tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7572186799
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, bypassing the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking send, wait for the designated time to pass before seeking help from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and restore access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should allow you to play smoothly with the new features and updates.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, and not for bonus amounts. This means that users can cash out their gaming earnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
You can only use bonus earnings for gaming purposes and cannot withdraw them. The money earned from playing games with the bonus amount is withdrawable. This means you can access the profits, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not being processed, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
With dedicated customer support available 24 hours a day, 7 days a week through chat, email, and phone, assistance is always just a click or call away. In addition, we prioritize responsible gaming, providing tools and resources to help you play within your limits. Join tenexch today and immerse yourself in a captivating world of excitement, bonuses, and potential winnings!
At tenexch, depositing and withdrawing funds is a breeze, thanks to our extensive range of secure payment methods. These include credit/debit cards, electronic wallets, and bank transfers. Our team of customer support specialists is available 24 hours a day, 7 days a week, and is always ready to assist you, ensuring that your gaming experience remains smooth and enjoyable. With a variety of payment options available, you can choose the one that best suits your needs and preferences. Our payment methods are all secure and reliable, allowing you to focus on your gaming experience without worrying about the safety of your transactions. In addition to our range of payment methods, our customer support team is dedicated to providing you with an exceptional level of service. Whether you have a question or concern, our team is available to help you 24/7, ensuring that any issues are resolved quickly and efficiently. This means that you can focus on enjoying your gaming experience, without any interruptions or distractions. Overall, tenexch is committed to providing you with a seamless and enjoyable gaming experience, from start to finish. With our secure payment methods and dedicated customer support team, you can trust that your experience will be hassle-free and enjoyable.