tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9938678678
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verifying the OTP will successfully authenticate you, eliminating the need for a password or email. This streamlined process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after waiting, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your current active account number. If your account number has changed, submit your updated KYC (Know Your Customer) details through email to the customer support team for assistance with account transfer. This will facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you can log in and start playing without any problems. This should allow you to access the app's latest features and functionality.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows withdrawals starting from a minimum of Rs. 100, which is higher compared to other apps. However, only earnings from gaming activities can be withdrawn, not bonus amounts. This means users can't cash out bonus rewards, only their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure your KYC details are fully completed and submitted within the app. This includes linking your Aadhar card, UPI, and saving all your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app offers fast and stable services, allowing the process to typically take 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can affect the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing up, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
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