tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1104936108
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app, enter your registered mobile number, and verify the OTP (One-Time Password) sent to you. This will securely log you in without needing a password or email. This convenient method simplifies the login process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal before sending the OTP. If you don't receive the OTP, try clicking on send again. If you still encounter issues, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and enjoy the app with the new features. This should fix any compatibility problems and allow smooth gameplay.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals are only allowed for money earned from gaming, not bonus rewards. The earned gaming funds can be withdrawn once you meet the minimum withdrawal requirement of Rs. 100.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app, which includes saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure onboarding process. Your cooperation is necessary to verify your identity and complete the setup.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay can cause a longer overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Any money earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their customer care centre for assistance.
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