tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0591203548
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email. This convenient method allows for a seamless login experience.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you're still having issues, click "send OTP" and wait for the designated time period. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to assist with transferring your account. This will help speed up the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only allowed on the money earned from gaming activities, not bonus amounts. This means you can redeem the money you won from gaming, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring an additional wait of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if the withdrawal request is failing. If the request fails, the money will be added to your wallet account within 24 hours. If it doesn't, you can seek assistance from their care centre.
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