tenexch

tenexch App support

Contact
+91 4209619959

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To verify, check your internet connection and wait for a strong signal. If you don't receive an OTP after clicking "send," wait for the allotted time and then contact the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once installed, you can start playing without any problems.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Only the money earned from gaming can be withdrawn, not bonus amounts. The withdrawn amount is based on the earnings from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details have been completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait time of up to 24 hours. This unexpected delay may affect the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings in your gaming activities. Withdrawal of bonus earnings is allowed after you've used the bonus amount in your gaming. The funds earned from gaming with the bonus can be withdrawn separately.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.

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