tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4212549938
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in securely. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. If you receive a strong signal, click on send OTP and wait for the verification code to arrive. If the OTP doesn't arrive, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should fix the problem. After reinstalling, you should be able to log in and play the updated app without any issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, and bonus money cannot be withdrawn. This allows you to cash out your hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all required KYC details are completed and stored within the app, including saving your Aadhar card, UPI information, and bank details. This information is necessary for the application process to be successful. Uploading all necessary details will expedite and facilitate the verification process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This variation in payment timing is a notable exception to the app's generally efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your withdrawal request is not showing up, rest assured that the funds will be added to your wallet account within 24 hours. If you're still experiencing issues, contact the care centre for assistance.
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