tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6111617944
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This login method eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Then, click on "send OTP" and wait for a short period of time. If you don't receive the OTP, use the app's support system, accessible through live chat.
Q3: What should I do if I am not able to log in with my old number?
Log in with your active number, and if it has changed, submit your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help you successfully shift your account.
Q4: You are getting blackout and the app is not opening?
To proceed, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and start playing without any issues. This should resolve any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for earned gaming money, not the bonus rewards collected. This means users can access the funds they've earned from gaming, but not the bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, you must upload and save all your KYC details, including your Aadhaar card, UPI information, and bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays can occur, particularly with payments, which may take up to 24 hours to be processed. This wait time can be longer than expected if payment issues arise.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings within the gaming platform, and they cannot be withdrawn by anyone else. The bonus earnings are separate from the funds earned by playing games with the bonus amount, which can be withdrawn. Funds earned from gaming with the bonus can be withdrawn, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait up to 24 hours for the funds to be added to your wallet account. If the issue persists, you can contact their care centre for assistance.
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