sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 9683193388
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you'll be logged in without needing a password or email. This simplifies the login process for easy access.
Q2: What should I do if I am not getting OTP?
To begin, ensure a strong internet connection is established. Wait for a stable signal and click "send OTP" to proceed. If the OTP doesn't arrive, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If your account number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the transfer. This will assist with shifting your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you've installed the new version, you should be able to access it easily.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. However, it only allows withdrawal of earnings from gaming activities, not bonus amounts collected. This means users can only withdraw the money they've earned from gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to complete within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can extend the overall processing time beyond the usual timeframe.
Q4: Why is the bonus balance not being withdrawn?
You can use the money earned from the bonus only for gaming purposes and cannot withdraw it. The bonus funds themselves are non-withdrawable, but any winnings earned while playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If not, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
At sonsy game, we recognize the significance of secure and convenient transactions, which is why we offer a wide range of deposit and withdrawal methods to cater to our customers' diverse needs. Our platform accepts a variety of payment options, including credit cards, e-wallets, bank transfers, and cryptocurrency transactions. This flexibility ensures that our customers can easily fund their accounts and access their funds whenever they need to. To further enhance the user experience, our dedicated customer support team is available 24/7, 365 days a year. Our team of experts is committed to providing prompt and effective assistance to address any questions, concerns, or issues that may arise. Whether you need help with a specific transaction, account management, or have a general inquiry, our support team is always just a click away.
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