sonsy game

sonsy game App support

Contact
+91 4712204522

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will securely log you in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for the send OTP prompt. If you don't receive the OTP within the given time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play smoothly. Once installed, you can access the app's updated features.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned through gaming, not the bonus amount. This means users can cash out their winnings, but not any extra incentives earned.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all necessary KYC details are completed and saved within the app. This includes uploading your Aadhar card and storing your UPI and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This wait time is an exception to the usual quick processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games, but not the initial bonus amount itself. The bonus funds are exclusive to gaming and cannot be transferred or withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To investigate the issue, go to settings and check your transaction history. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can seek assistance from their care centre.

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