sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 5522774845
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection and wait for a strong signal to appear. If the OTP still doesn't arrive, click on send OTP and wait, and if that also doesn't work, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to assist with the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once installed, you can enjoy the updated app.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, users can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming, excluding bonus amounts. This means users cannot withdraw bonus money, only their actual earnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI details, and bank information. This will ensure a smooth and secure experience. Filling out this information is mandatory for the app's functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing can be delayed, requiring a wait of up to 24 hours in some cases. This delay in payment is a notable exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming environment and cannot be withdrawn by anyone else. Any winnings from games played using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is unsuccessful, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.
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At sonsy game, we are committed to providing top-notch customer service, with a dedicated support team available 24/7, 365 days a year to assist you with any questions or concerns you may have. Whether you're a seasoned player or just starting out in the world of online casinos, we offer a range of promotions and bonuses to enhance your gaming experience. Our team is always ready to help you navigate any issues or doubts, providing personalized support and guidance to ensure you get the most out of your time with us. From the moment you join our community, you'll have access to a vast array of games, including slots, table games, and live dealer options. Our platform is designed to provide an immersive and engaging experience, with smooth gameplay, vibrant graphics, and realistic sound effects. Plus, our mobile app allows you to take your gaming on-the-go, wherever you are, whenever you want. But that's not all - we also offer a variety of loyalty programs and rewards to show our appreciation for your loyalty. The more you play, the more you'll earn, and the more benefits you'll unlock. From exclusive bonuses to VIP treatment, we're dedicated to making your experience with us as rewarding as possible. So why wait? Join sonsy game today and discover a world of endless entertainment and opportunities to win big. With our commitment to customer service, variety of games, and rewards program, you'll be treated to an unparalleled online gaming experience.