sonsy game

sonsy game App support

Contact
+91 6623998654

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection to ensure a strong signal. If you still have trouble receiving the OTP, click "send OTP" again and wait for the allotted time. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help you shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming and not the bonus amount collected. This means you can only redeem earnings from actual gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details in the app, which includes saving your Aadhar card, UPI information, and bank details. This will ensure a smooth and secure verification process. Saving these details will also enable you to access various features and transactions in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for funds to be processed.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned in gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, visit the settings and review your transaction history. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.

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