sonsy game

sonsy game App support

Contact
+91 6397201199

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to your number, which you must verify to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after a while, try clicking "send OTP" again or use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with your active number. If the number has changed, send updated KYC details to the customer support via email to facilitate account transfer. This will enable a smooth transition of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device. Then, download the latest version of the app, which should resolve any compatibility problems. Once updated, you can easily log in and start playing the app.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, which is higher than some other similar apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means users can only withdraw earnings from actual gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details within this app. This includes saving your Aadhaar card, UPI information, and bank details for secure verification.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but the time range is as short as 30 minutes. However, delays in payment processing can occur, requiring a wait of up to 24 hours. This may add to the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. You can withdraw the funds you've earned by playing games with the bonus amount. The bonus earnings are separate from the bonus amount itself, allowing you to withdraw your winnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it's failing, funds will typically be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.

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