sonsy game

sonsy game App support

Contact
+91 0129600911

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This eliminates the need for a password or email login, making the process easier and more convenient.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. After that, click on "send OTP" and wait for the verification code to arrive within the allotted time. If you don't receive the OTP, you can reach out to the app's support system for assistance through live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your original active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app with ease. This should resolve any compatibility problems and get you back to playing smoothly.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawal is only allowed for earned gaming income, not bonus rewards. Users cannot withdraw bonus amounts collected through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure that all your Know Your Customer (KYC) details are filled and submitted within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services reduce the overall process time to 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay can sometimes extend the overall process beyond the initial timeframe.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played using the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is not appearing, don't worry - the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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