sonsy game

sonsy game App support

Contact
+91 9527493551

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. Once verified with an OTP, you will be logged in securely without needing a password or email. This login method provides a convenient and hassle-free way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. If you still encounter issues, click "send OTP" and wait for the specified time. If you don't receive the OTP, you can seek assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your phone number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help us update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to successfully log in and access the updated app. Once installed, you can play with ease.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only applicable to the money earned from gaming, not bonus amounts. This means you can withdraw the rewards you've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please submit all your Know Your Customer (KYC) details in the app, which should include saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. By doing so, you will be able to access the full range of features and services within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours for the payment to be processed. This delay can impact the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.

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