sonsy game

sonsy game App support

Contact
+91 0338521962

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking send, try contacting the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system for assistance with transferring your account. This will help facilitate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once updated, you can start playing without any further problems.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. However, withdrawals are limited to the money earned from gaming activities, not bonus funds. Users cannot withdraw bonus money.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all the required KYC details in this app. This includes saving your Aadhar card, UPI, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours to complete. However, occasional payment delays may cause users to wait up to 24 hours. This delay can occur despite the app's otherwise efficient operations.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and are non-withdrawable. Any winnings earned from gaming with the bonus amount can be withdrawn. This means you can cash out the money you've won with the bonus, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history for your withdrawal request. If it's failing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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