sonsy game

sonsy game App support

Contact
+91 8521318374

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. With this method, you no longer need to remember a password or use your email to access the app.

Q2: What should I do if I am not getting OTP?

To complete this process, first, ensure a strong internet connection is established. Wait for the signal to stabilize, then click to send the OTP. If the OTP doesn't arrive after the allotted time, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your current active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to easily log in and start playing. This should fix any problems and provide a smoother experience.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount. This means you can only redeem the rewards you've earned through actual gameplay.

Q2: Is it necessary to do KYC for withdrawal?

To use this app, you must complete and submit all your Know Your Customer (KYC) details, which include saving your Aadhar card, UPI information, and bank details. This information is required for the app's functionality. Upon submission, ensure all details are accurate and up-to-date.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur despite the app's overall efficient performance.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games with the bonus amount. The bonus earnings can be withdrawn independently of the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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