sonsy game

sonsy game App support

Contact
+91 3804046536

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. Verify the OTP received to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal. After verifying your connection, click on "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to our customer support team via email to initiate the account transfer process. This will help facilitate a smooth account update.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can start playing the app easily.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for money earned from gaming, not bonus amounts. This allows users to redeem their actual gaming winnings, not promotional bonuses.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, all your Know Your Customer (KYC) details must be filled and submitted in the app. This includes saving your Aadhaar card and UPI information, as well as linking all relevant bank details. By doing so, you can ensure a smooth and secure experience within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a streamlined process, typically taking 30 minutes to 3 hours to complete. However, in some cases, payment processing may experience delays, requiring a wait of up to 24 hours. This delay can occur occasionally, impacting the overall duration of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the care centre for further support.

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