sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 9463985443
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number. Following this, verify the OTP (one-time password) sent to your number. This will securely log you in without the need for a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still having trouble receiving an OTP, wait for the allotted time to pass before reaching out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any compatibility problems. This will allow you to easily log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus funds. This means users can't withdraw bonus rewards, only the money they've won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure that your Know-Your-Customer (KYC) details are fully filled and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes between 30 minutes and 3 hours due to its fast and stable services. However, payment delays can occasionally occur, requiring users to wait for up to 24 hours. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If your funds are not added to your wallet account within 24 hours, you can contact their care centre for assistance.
At sonsy game, we prioritize our players' well-being and security above all else. To ensure their safety, we maintain rigorous security protocols and employ advanced cryptographic technology to protect their personal and financial information. This includes encrypting all data transmitted to and from our platform, as well as implementing secure login and authentication processes. In addition to these measures, our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or issues that may arise. Our team is trained to respond promptly and professionally to any concerns, and we strive to resolve all issues to the player's satisfaction. We also take measures to prevent unauthorized access to our platform and to protect against cyber threats. Our system is designed to detect and respond to potential security breaches, and we conduct regular security audits and penetration testing to identify and mitigate any vulnerabilities. Our commitment to player security and well-being is unwavering, and we continue to invest in the latest technology and security measures to ensure that our platform remains a safe and enjoyable experience for all players.
At sonsy game, we take pride in providing exceptional gaming experience and top-notch customer support. Our platform is designed to be user-friendly, ensuring a seamless and enjoyable navigation for both new and experienced players. We strive to make our website intuitive and easy to use, with a clean and modern interface that allows players to focus on the game without any hassles. We understand the importance of secure and reliable payment methods, which is why we offer a range of safe and convenient deposit and withdrawal options. Our payment solutions include credit card transactions, e-wallets, and bank transfers, ensuring that all transactions are processed quickly and efficiently. This means that players can focus on their gaming experience without worrying about the security and reliability of their transactions. Our commitment to customer support is unwavering, with a dedicated team available 24/7 to assist with any questions or concerns. We believe that excellent customer service is essential for building trust and loyalty with our players, and we are dedicated to providing the highest level of support to ensure a positive gaming experience. Whether you are a seasoned player or just starting out, we are here to help you every step of the way.