sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 2144190188
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number to receive an OTP. Simply verify the OTP to secure your login. This eliminates the need for a password or email login, providing a convenient and easy access method.
Q2: What should I do if I am not getting OTP?
Before proceeding, check your internet connection to ensure a strong signal. Wait for a prompt to send the OTP, then wait again for the code to arrive. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support team via email, which will aid in transferring your account. This will resolve any login issues caused by a changed phone number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should allow you to play smoothly again.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money, not bonus funds. You cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and saved within the app. This includes uploading your Aadhaar card and linking your UPI and bank accounts.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays can cause a wait of up to 24 hours. This delay can impact the overall timeframe for completing transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within your gaming account and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means the bonus itself remains separate from your withdrawable balance.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
Our user-friendly platform ensures a seamless navigation, while our high-level security measures guarantee that your data is always protected. Making deposits and withdrawals is effortless with our various payment options, including credit/debit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrencies like Bitcoin.
At sonsy game, customer satisfaction is our top priority. Our dedicated 24/7 customer support team is always ready to assist with any inquiries, ensuring a seamless and enjoyable gaming experience. With our unparalleled service, you can immerse yourself in the thrill of the game, the excitement of potential wins, and the fun of exploring new possibilities. Our exceptional games and unmatched support come together to create a unique and unforgettable experience.