sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 4402350509
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To begin, verify your internet connection and wait for a strong signal. Click "send OTP" and wait for the timed period to pass; if you don't receive the OTP, use the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active phone number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once updated, you can access and enjoy the new features.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to the money earned from gaming activities, and bonus amounts are non-withdrawable. This means users can only withdraw the actual winnings earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, UPI, and bank details. Having this information saved will facilitate a smoother experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to take anywhere from 30 minutes to 3 hours to complete. However, payment delays may sometimes occur, requiring a wait time of up to 24 hours. This can add an extra layer of complexity to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Funds earned from playing games using the bonus can be withdrawn. Bonus earnings are for gaming purposes only and cannot be transferred outside the platform.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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