sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 8349166354
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely without needing a password or email. This convenient method allows for easy and hassle-free access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on "send OTP" and wait again. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If your active number has changed, try logging in with the new number. If it still doesn't work, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve any login issues and complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version and reinstall it, which should allow you to easily log in and play the updated app. This should restore functionality and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. However, bonus earnings cannot be withdrawn, and users can only withdraw money earned from gaming activities. This withdrawal policy applies to the earned amounts only.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a process completion time of 30 minutes to 3 hours. However, delays in payment processing can occur, potentially extending the wait time to up to 24 hours. This wait time is an exception to the app's usual quick turnaround.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer support centre.
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