sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 0494627230
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP after a reasonable time, you can use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try to use the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. However, bonus earnings cannot be withdrawn, only the money earned from gaming activities. This means you can only withdraw your actual earnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you've completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to facilitate a smooth experience. Having all the necessary information up-to-date will help move the process forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow users to complete the process in 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, potentially requiring a wait of up to 24 hours. This delay can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the rewards earned by playing games with the bonus, but not the bonus itself. The bonus amount is intended for in-game use only.
Q5: Withdraw failed, money did not come, what should I do?
To check on a failed withdrawal request, go to the settings and check your transaction history. If the issue persists, the funds should be added to your wallet account within 24 hours. If you don't see the funds after 24 hours, you can reach out to their care centre for assistance.
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