sonsy game

sonsy game App support

Contact
+91 6605611478

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, start by opening the app and entering your registered mobile number. Once entered, verify the OTP (One-Time Password) sent to your number, which will securely log you in. This method eliminates the need for a password or email login credentials.

Q2: What should I do if I am not getting OTP?

To proceed, please check your internet connection and wait for a strong signal. Afterwards, click "send OTP" and wait for the required time, after which you can reach out to the app's support system through live chat if you don't receive the OTP. They can assist you with further assistance if needed.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If the number has changed, send your verified KYC documents to the customer support via email to facilitate a smooth account transfer. This will help update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you should be able to log in and play it without any problems.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to the money earned through gaming activities, and not bonus amounts. This means you can only redeem the earnings you've accumulated from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all your Know Your Customer (KYC) details through this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are fast and stable, resulting in a processing time of 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay is not typically associated with the app's core services, but rather with payment processing.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus funds earned from promotions for gaming purposes, not for withdrawals. The money earned from playing games with the bonus amount is withdrawable. Any winnings from bonus funds can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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