sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 4610846144
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app, enter your registered mobile number, and verify the One-Time Password (OTP) sent to you. This process will securely log you in without the need for a password or email. You can now easily access the app using this simplified login method.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. Wait for the signal to stabilize, then click on send OTP and wait for the given time. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please send your updated KYC details to our customer support via email to assist with account transfer. This will help expedite the switch.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and continue playing without problems. This will ensure you're running the most recent version of the app.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, not including bonus amounts. The app does not allow withdrawal of bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's efficient services can complete the process within 3 hours, but the entire process typically takes around 30 minutes to 3 hours. However, occasional payment delays can extend the waiting time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from using the bonus can be withdrawn. The bonus itself is non-withdrawable, but winnings from it are accessible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and view your transaction history. If the request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If you experience any issues, you can reach out to their care centre for assistance.
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