sonsy game

sonsy game App support

Contact
+91 8053423651

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely access the account. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection to ensure a strong signal. If you still experience issues, wait for the OTP to be sent and contact the app's support system via live chat if it doesn't arrive after the allotted time.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any issues with your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and play the updated app. This should fix any problems you were experiencing with the app.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Only earnings from gaming can be withdrawn, and not the bonus amount collected. This means you can access your gaming rewards, but any bonus funds remain locked.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details within the app, including saving your Aadhaar card, UPI information, and bank details. This information is essential for the app's functionality. Please ensure accuracy and completeness of your submitted details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays may occur, and in some cases, payments can be delayed for up to 24 hours. This additional wait time adds to the overall processing period.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned while playing games using the bonus amount. The bonus earnings themselves are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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