sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 6971567590
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your mobile, which will securely authenticate your login. This convenient method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the send OTP button to be clickable. If you don't receive an OTP after the allotted time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help complete the account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the store. This should allow you to log in and play the updated app without any problems. Once updated, you can enjoy the new features and gameplay.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed on earnings from gaming activities, not on bonus amounts. This means users can cash out their winnings, but not the bonus money they've collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a seamless and secure onboarding process. By doing so, you'll be able to access all the necessary features and services within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking around 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, potentially causing a wait of up to 24 hours. This delay can vary depending on the specific situation.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you experience any further issues, you can contact their care centre for assistance.
Beyond our diverse library of games, sonsy game offers a range of secure and convenient deposit and withdrawal methods, ensuring that transactions are fast and hassle-free. Our commitment to a clean and secure gaming experience is evident through the use of advanced cryptographic technologies and regular audits conducted by independent authorities. Our deposit options are designed to provide flexibility and ease of use, allowing players to choose the method that best suits their needs. From credit and debit cards to e-wallets and bank transfers, we offer a variety of payment methods that are all safe and secure. Our withdrawal options are just as convenient, with players able to access their winnings quickly and easily. To ensure the security of our players' transactions, we employ advanced cryptographic technologies, such as SSL encryption and secure servers. These technologies prevent unauthorized access to sensitive information and protect against cyber threats. Additionally, our regular audits by independent authorities provide an extra layer of assurance, as these audits verify that our systems are functioning properly and that our games are fair and random. At sonsy game, we take the security and integrity of our games very seriously. We are committed to providing a safe and enjoyable gaming experience for all of our players, and we strive to maintain the highest level of security and transparency in all of our transactions. Whether you're a seasoned player or just starting out, we invite you to experience the convenience and security of playing with us.
We take pride in providing an exceptional customer service experience, available 24 hours a day, 7 days a week. This dedication to excellence is reflected in our multi-channel support system, which includes live chat, email, and phone support. Our team is always available to address any questions, concerns, or issues you may have, ensuring a seamless and enjoyable experience. In addition to our commitment to customer service, we also offer a range of exciting rewards and benefits to enhance your gaming journey. Our attractive bonuses, promotions, and VIP loyalty program are designed to recognize and reward our loyal players, providing them with a unique and personalized experience. Whether you're a seasoned gamer or just starting out, we're dedicated to making your time with us enjoyable and rewarding.