sonsy game

sonsy game App support

Contact
+91 8475206184

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will automatically authenticate your login. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If the OTP isn't sent after a reasonable time, you can try re-sending it or seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use your existing active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will enable you to access your account after updating your information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Download the latest version of the app and install it. This should allow you to log in and play the updated app seamlessly.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, a minimum withdrawal amount of Rs. 100 is allowed, which is higher than other apps. Withdrawals are only possible for the earnings obtained from gaming, not the bonus amounts. This means users can withdraw the money they've earned, but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank account information. This will ensure a seamless experience in the application. Your cooperation in providing the necessary details is greatly appreciated.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services expedite the process, typically taking 30 minutes to 3 hours. However, occasional payment delays may extend the wait time to up to 24 hours. This delay can happen when processing payments through the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history for the withdrawal request. If it's not showing up, the funds will typically be added to your wallet account within 24 hours. If you experience any further issues, you can reach out to their customer care centre for assistance.

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