sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 0225643284
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Before sending the OTP, check your internet connection to ensure a strong signal. Wait for the signal to stabilize after clicking the send OTP button, and if the OTP is not received within the given time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to customer support for account transfer. This will facilitate the change in your account associated with the new phone number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app smoothly. Once updated, you can enjoy the new features and improvements.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are limited to earnings from gaming, not bonus rewards. The withdrawn amount is based on the money earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank account information. This is a necessary step for the application process. Saving these details will enable a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, reducing processing time to between 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This timeframe may vary due to external factors affecting payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus amount can be withdrawn by the account holder. The bonus funds themselves remain separate from the withdrawable funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
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