sonsy game

sonsy game App support

Contact
+91 5585363758

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy access to your account on the app.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal. If the signal is weak or you don't receive an OTP after clicking "send," you can use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

Try logging in with your active phone number. If the number has changed, send your KYC (Know Your Customer) details to the customer support via email to assist with transferring your account. This will enable a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play smoothly. This should update the app to its current version.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. You can only withdraw the money earned from gaming, and not the bonus amount collected. Withdrawn funds are based on earnings from gaming activities, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, which includes saving your Aadhaar card, UPI account, and bank details. This information is necessary for a seamless experience. Having all these details saved will ensure a smooth and secure process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait time of up to 24 hours. This delay is a potential exception to the otherwise efficient processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone except yourself. Any winnings earned from gaming with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, your funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.

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