sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 5332831794
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, start by opening the app and entering your registered mobile number. Next, verify the One-Time Password (OTP) sent to your number, which will securely authenticate you. After successful verification, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still struggle to receive an OTP after clicking "send", you can try waiting or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to easily log in and access the updated app. This should resolve any problems and allow you to continue playing.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus amounts. The app does not allow withdrawal of bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, extending wait times to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You are free to withdraw any winnings earned from playing games with the bonus amount. The bonus itself, however, cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, your money will be added to your wallet account within 24 hours. If you still encounter issues, contact the care centre for assistance.
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