sonsy game

sonsy game App support

Contact
+91 4174518304

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your mobile. This will securely log you in without the need for a password or email.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after a reasonable time, you can contact the app's support system through a live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your phone number has changed, please send your updated KYC details to customer support via email to initiate the account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can easily access and enjoy the app.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

The app allows users to withdraw a minimum of Rs. 100, which is higher than other comparable apps. Withdrawals can only be made from earned gaming income, not from bonus amounts. Users cannot withdraw bonus money collected through the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app typically takes between 30 minutes to 3 hours, thanks to its fast and stable services. However, there may be instances where payment processing is delayed, resulting in a wait time of up to 24 hours. This delay is an occasional exception to the usual efficient service.

Q4: Why is the bonus balance not being withdrawn?

When using bonus funds in gaming, any winnings can be withdrawn by the player, but the bonus amount itself cannot be withdrawn. The money earned from playing with a bonus can be withdrawn, but the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is listed. If it's not showing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for further assistance.

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