sonsy game

sonsy game App support

Contact
+91 9059783005

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number, then verify the OTP (one-time password) sent to you. This will securely log you in, eliminating the need for a password or email login. You can now easily access the app using just your phone number.

Q2: What should I do if I am not getting OTP?

To proceed, ensure you have a strong internet connection and wait for a proper signal. If the OTP doesn't arrive after the waiting period, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device. Download the latest version of the app and reinstall it. Once installed, you should be able to log in and access the updated features.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not for bonus rewards. This means users can't withdraw bonus funds, but only the money they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

You must complete and submit all required KYC details in this app, including saving your Aadhaar card, UPI, and bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. These delays can impact the overall processing time, affecting the speed at which users receive the desired outcome.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned in gaming can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw winnings earned by playing games, but not the bonus itself. The bonus amount is exclusive to gaming and cannot be transferred or withdrawn as cash.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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