sonsy game

sonsy game App support

Contact
+91 3123463145

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. Verifying the sent One-Time Password (OTP) will complete the login process, eliminating the need for a password or email. This secure method allows you to easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, try clicking "send OTP" again. If you're still unable to receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will enable them to assist you with the account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current version of the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should get your app up to date and functioning as expected.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and bonus amounts cannot be withdrawn. This allows users to access their gaming earnings while keeping their bonuses separate.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are completed and submitted within the app, including saving your Aadhar card, UPI information, and all bank details. This information is required to facilitate a seamless transaction experience. Saving these details will help expedite future transactions.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are fast and stable, reducing the overall processing time to between 30 minutes and 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay may extend the overall completion time beyond the initial estimated processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone. Any winnings earned while using the bonus amount can be withdrawn by the player. This means the bonus itself is non-withdrawable, but winnings from it are.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact the care centre for assistance.

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