sonsy game

sonsy game App support

Contact
+91 0138806560

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in, eliminating the need for a password or email. This convenient method allows for easy access to the app.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait for the allotted time. If you're still having trouble, you can seek assistance from the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

Uninstall the existing app from your device, then download the latest version. This will allow you to log in and access the newly updated app without any issues. Once installed, you can easily play the updated app.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, and not for bonus amounts. This means users can earn rewards, but they have to be earned through gaming activities to be withdrawable.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, please ensure that all your Know Your Customer (KYC) details are submitted and saved in the app. This includes linking your Aadhaar card, UPI, and bank details. Saving these details will facilitate a smooth and secure experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The process in this app is relatively fast and efficient, taking between 30 minutes to 3 hours to complete. However, there may be instances where payment processing is delayed, potentially resulting in a wait time of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming and cannot be withdrawn by anyone else. It can be withdrawn once it's earned by playing games with the bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to confirm if your withdrawal request is failing. If the problem persists, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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