sonsy game

sonsy game App support

Contact
+91 9977777149

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a convenient and secure way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. If the OTP isn't received within the allotted time, try clicking the 'send OTP' option again. If the issue persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use your current active number. If your number has changed, please send your updated KYC details to our customer support team through email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to easily log in and access the updated app. This should allow you to play the app without any further problems.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum amount of Rs. 100, which is higher compared to other apps. Withdrawals can only be made from earned gaming funds, not from collected bonus money. This means you can withdraw your winnings from gaming activities, but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know-Your-Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhar card, UPI information, and all required bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait time of up to 24 hours. This delay can disrupt the expected processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It is available for withdrawal after earning money by playing games with the bonus amount. In other words, the bonus funds are separate from regular winnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, navigate to the settings and check your transaction history. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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