sonsy game

sonsy game App support

Contact
+91 6341163122

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and this will securely log you in. You'll no longer need a password or email login credentials.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. If you still encounter issues, wait for the OTP to be sent after clicking the 'send OTP' button and allow the specified time for it to arrive. If it doesn't, you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use your current active mobile number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support through email to facilitate the account transfer. This will enable them to update your account with the new information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This update should provide a smoother gaming experience.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than in many other apps. Withdrawals can only be made from earned gaming money, not from bonus amounts collected. This sets a clear distinction between earned and bonus funds.

Q2: Is it necessary to do KYC for withdrawal?

Please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI details, and all necessary bank information within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in 30 minutes to 3 hours, depending on the complexity of tasks. However, payment delays can occur, potentially extending the wait time to 24 hours. This delay is an exception rather than the norm, as the app's services generally operate efficiently.

Q4: Why is the bonus balance not being withdrawn?

The bonus is only redeemable for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus can be withdrawn. The bonus itself cannot be withdrawn, but any earnings from it can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.

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