sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 3727322998
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This will securely authenticate your account without requiring a password or email login. You can easily access your account using this convenient method.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still don't receive the OTP, you may need to wait a little longer or contact the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, send your KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once downloaded, you can start playing the newly updated version.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within the app, which requires saving your Aadhar card, UPI information, and all bank details. This step is necessary for the application process. Please ensure all required information is accurately and fully entered.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 3 hours, but can take as little as 30 minutes. However, payment processing may occasionally be delayed, requiring a wait of up to 24 hours. This can extend the overall completion time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds within your gaming account, and you cannot withdraw them. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but your winnings are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails, don't worry - the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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