sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 4088558484
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This streamlined approach allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection to come online. If the OTP doesn't arrive after the allotted time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, update your account by sending your KYC details to our customer support team via email. This will facilitate the transfer of your account to the new phone number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app from the store. After reinstalling the updated app, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can only withdraw money won through gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI, and bank details. This information is necessary for the onboarding process. Having all this information up to date will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process payments within 30 minutes to 3 hours. However, occasional delays may occur, resulting in longer wait times of up to 24 hours. These delays are typically linked to payment processing issues.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and not for withdrawal. The funds earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If a withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We prioritize your convenience and security by offering a range of secure and rapid deposit and withdrawal methods. These include credit/debit cards, electronic wallets, and bank transfers. Our robust encryption technologies protect your financial transactions and personal data, giving you peace of mind as you play. Our commitment to your security is unwavering, with multiple layers of protection in place to safeguard your information. In addition to our advanced security measures, we also provide dedicated customer support 24 hours a day, 7 days a week. Our team of experts is available to assist you via live chat, email, or phone, ensuring that you never feel isolated or uncertain. Whether you have a question, concern, or need help with a transaction, our support team is always ready to help. With our comprehensive support system, you can focus on enjoying your gaming experience without worrying about the technicalities.
At sonsy game, we take pride in providing exceptional customer support 24 hours a day, 7 days a week. We understand the importance of a seamless and enjoyable experience for our players, which is why we have implemented robust security measures to ensure a safe and secure gaming environment. Our responsible gaming policies are designed to promote a healthy and enjoyable experience for all our players, while also preventing any potential harm. Join us today at sonsy game and embark on an exciting journey filled with endless possibilities and great victories! Our team is committed to providing a unique and personalized experience for each player, with a focus on building long-term relationships and fostering a sense of community. Whether you're a seasoned gamer or just starting out, we invite you to join our vibrant community and experience the thrill of gaming with us.