sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 9929876249
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. After verification, you won't need a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. If the OTP doesn't arrive within the allotted time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active phone number associated with your account. If the number has changed, send your correct KYC (Know Your Customer) documents to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to play the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the sonsy game?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus collections. This means users cannot withdraw bonus money earned from other sources.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you are required to save your Aadhar card, UPI details, and all relevant bank information within this app. This includes completing and submitting your KYC (Know Your Customer) details as part of the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services result in a processing time of 30 minutes to 3 hours. However, occasional payment delays can cause wait times of up to 24 hours. This delay can occur when there are issues with the payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn by anyone else. Earnings made while playing with the bonus funds are withdrawable. This distinction exists to ensure bonus funds are used for gaming purposes only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where a failed withdrawal request will be reflected. If the money is not added to your wallet account within 24 hours, you can contact their care centre for assistance. Their support team will be able to help you with the issue.
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