sonsy game

sonsy game App support

Contact
+91 9401475031

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account, eliminating the need for a password or email. This streamlined process allows for easy and convenient login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection and wait for a strong signal. Then, click on send OTP and wait for the allotted time. If you don't receive OTP, use the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to assist with transferring your account. This will help resolve the issue and get your account updated.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to easily log in and access the updated app. This should allow you to continue playing without any further problems.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is higher than what other apps offer. Withdrawals are limited to the earnings from gaming, and bonus money cannot be withdrawn. This ensures that users can withdraw the money they've actually earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details within the app, including saving your Aadhaar card, UPI details, and bank information. This is a necessary step to facilitate a seamless experience. Your timely completion of these details will help expedite the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions from 30 minutes to 3 hours, depending on the complexity. However, in some cases, payment delays may occur, resulting in a wait time of up to 24 hours. This delay can happen occasionally, despite the app's generally efficient processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds are exclusive to gaming use and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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