sonsy game

sonsy game App support

Contact
+91 3918740091

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, check your internet connection for a strong signal and ensure it's stable. If you're still having trouble receiving the OTP, you can try clicking "send OTP" again. If the problem persists, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using your active phone number. If your number has changed, send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This should fix any compatibility or login issues you were experiencing.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to earned gaming funds, excluding bonus amounts. This means users can't withdraw bonus money, only the cash they've earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted your KYC (Know Your Customer) details in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours, depending on the complexity. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay may impact the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned from gaming can only be used for in-game purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.

Similar apps

Ratings and reviews