sonsy game

sonsy game App support

Contact
+91 8000790304

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number and you'll be logged in instantly without needing a password or email. This convenient login method is quick and hassle-free.

Q2: What should I do if I am not getting OTP?

To verify, first check your internet connection for a strong signal. Wait for the signal and then click "send OTP" to proceed, allowing the specified time to pass. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, log in with the same active number. If the number has changed, send your correct KYC (Know Your Customer) details to the customer support system via email to complete the transfer process. This will assist in updating and shifting your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and start playing the updated app. This should fix any compatibility problems and ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. The withdrawn amount consists only of earnings from gaming activities, excluding bonuses. Bonus rewards cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow for a relatively quick process, taking around 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw funds earned from playing games using the bonus amount. This means the bonus itself can't be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the funds are not added to your wallet account within 24 hours, you can contact their care centre for assistance. They will be able to help you with the issue.

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