sonsy game

sonsy game App support

Contact
+91 7533164906

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you're logged in. This passwordless login method eliminates the need for a password or email verification.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal and ensure it's stable. If you still don't receive the OTP, you can try waiting for the designated time or contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to complete the account transfer. This will ensure a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app, which should then allow you to log in and play without any problems. This should update the app to its latest version and enable smooth access.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

The app allows a minimum withdrawal of Rs. 100, which is higher than many other apps. You can only withdraw earnings from gaming, not bonus rewards. Withdrawals are limited to the money earned from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, taking 30 minutes to 3 hours. However, occasional delays in payment processing may cause a wait of up to 24 hours. This delay can occur despite the overall efficiency of the app's operations.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from using it can be accessed.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.

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