sonsy game

sonsy game App support

Contact
+91 3961568263

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. Then, verify the OTP (one-time password) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, verify that your internet connection is stable and strong. If you still encounter issues, click "send OTP" and wait again. If the OTP doesn't arrive, you can seek assistance through the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To access your account, first try logging in with your active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. After reinstalling, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This allows users to access their earned winnings, but not any additional rewards or incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI, and all necessary bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may occur, requiring patience for up to 24 hours. This timing variation can impact overall completion time and user satisfaction.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used in gaming activities and cannot be withdrawn by anyone else. You can withdraw the money earned by playing games using the bonus amount. Earnings from the bonus are separate from other withdrawals.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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