sonsy game
sonsy game
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This app is available for your device
sonsy game
This app is available for your device
Contact
+91 0124398863
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the sonsy game?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active number you're currently using. If the number has changed, submit your correct KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Then, download the latest version and reinstall it. This should allow you to log in and start playing the app with the new updates.
Q1: What is the minimum withdrawal amount in the sonsy game?
The app allows withdrawals of a minimum amount of Rs. 100, which is higher than other available options. Withdrawals can only be made from the funds earned through gaming activities, not from bonus amounts. This means users can access their winnings from gaming, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your KYC (Know Your Customer) details within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, there may be occasional delays in payment processing, which can take up to 24 hours to resolve.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming and cannot be withdrawn by anyone else. You can withdraw the winnings earned by playing games with the bonus amount, but the bonus itself remains non-withdrawable. This means the bonus can only be used for gaming purposes.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to settings and review your transaction history. If the request is denied, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.
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