sonsy game

sonsy game App support

Contact
+91 8611483036

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The sonsy game:

Q1: How to log in after installing the sonsy game?

To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method replaces the need for a password or email login, providing a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after a reasonable amount of time, you can use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version and install it, allowing you to log in and play without any problems. This should update the app to the latest version, enabling a smooth gaming experience.

Most Asked Questions Related To Withdraw In The sonsy game:

Q1: What is the minimum withdrawal amount in the sonsy game?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only possible for money earned from gaming, and not for bonus funds. This means you can withdraw your real gaming earnings, but the bonus amount remains non-withdrawable.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, you are required to submit all your KYC details in this app, including saving your Aadhaar card, UPI information, and bank details. This will ensure that your account is properly verified and activated. Please ensure that all necessary information is accurately filled and saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment delays can occur, requiring a wait of up to 24 hours for resolution. This delay can happen occasionally, affecting the overall completion time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, start by checking your transaction history in the settings. If a withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.

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